On November 19, 2023, Japan’s Ministry of Internal Affairs and Communications, which oversees telecommunications regulations, summoned the executives of Rakuten Mobile to issue a stern warning regarding the recent leak of user information, including IDs and passwords.
The ministry expressed concerns that the company’s compliance with legal regulations and its risk management systems were not functioning effectively. As a result, they have called for a comprehensive review of the company’s operational framework to ensure that such incidents do not occur in the future.
Source: www3.nhk.or.jp